FAQ

What is House Sitting?

House sitting is a service where someone takes care of a home while the owner is absent. The house sitter stays in the house, ensuring its security and performing tasks such as collecting mail and watering plants. Their presence provides peace of mind for the homeowner and helps maintain the property during their absence.

 
What is Pet Sitting?

Pet sitting is a service where a professional sitter takes care of pets in the owner’s home. The pet sitter provides essential services like feeding, exercising, and companionship during scheduled visits. This allows pets to stay in their familiar environment and maintain their regular routines while the owner is away.

 
What is Pet Boarding?

Pet boarding provides temporary accommodation for pets in a dedicated home when their owners are unavailable. Pets receive care, feeding, and exercise during their stay. It offers a safe and supervised environment for pets in the absence of their owners.

 
What is Pet Visits?

Pet visits involve scheduled visits by a professional caregiver to a pet owner’s home to provide care, feeding, and attention to the pets while the owner is away.

 
What is Dog Walking?

A dog walking service provides professional walks for dogs when their owners are unable to do so.

 
Why should I consider hiring a professional house and pet sitter?

Hiring a professional house and pet sitter provides home security, personalised care for your pets, reduced stress, home maintenance, emergency preparedness, personalized attention, and can be cost-effective compared to boarding facilities.

 
How does house and pet sitting work?

House and pet sitting involves hiring a Peace of Mind sitter to stay in your home and care for your pets while you’re away. We’ll discuss your requirements, provide instructions, and reach an agreement with the sitter. The sitter will handle home security, pet care, and any other specified tasks.

 
What services do you offer as a house and pet sitter?

Peace of Mind Sits offers professional sitters that take care of your home and pets, home security, basic home maintenance, emergency preparedness, and regular photo/phone updates.

 
How long can you stay in my house while I'm away?

Sitters can stay in your home for as long as they need, this has to be agreed with the homeowner and signed on the agreement form.

 
Can I extend the duration of my sit?

Yes, this is possible if you contact our team at peaceofmindsits@outlook.com or request a date extension with your sitter. Payment will be taken upon agreement with the extended date.

 
Are your house and pet sitters licensed and insured?

Peace of Mind sitters are all insured and identity-checked.

 
Will the same person be assigned to my house and pets every time?

Not necessarily, although you can request a specific sitter to return for repeated sits.

 
What if my pet requires special care or medication?

All of our Peace of Mind Sits sitters are given basic pet care information which includes handling of medication and actions to take in the case of an emergency.

 
What happens in case of an emergency while I'm away?

In the case of an emergency, your allocated sitter will contact you immediately using the contact number provided in the agreement form. The sitter and homeowner can discuss the best way to handle the emergency.

 
Can I trust Peace of Mind Sits?

Absolutely! We are very passionate about giving home & pet sitters peace of mind while they’re away. We Identity check all sitters and ensure they have experience & passion for what they do.

 
What is your cancellation policy?

You can cancel for FREE up to 48hrs ahead. Otherwise, you will be charged 50% of the service price or 100% for not showing up.

 
How far in advance do I need to book your services?

We recommend booking your service as early as possible so we can allocate the right Peace of Mind Sits sitter to you!

 

You will need to take into account our cancellation policy if you are booking 48hrs before or less.

 
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